How Do You Control A Monitored Alarm?
Home security has evolved far beyond simple sirens and sensors. Today, the most effective systems combine smart technology with professional monitoring and intervention, so you know your home is protected around the clock, even when you’re not there.
With Verisure’s monitored alarm systems, every signal is supported by a team of specialists who are ready to act 24/7. And with the My Verisure app, you can stay connected to your system wherever you are, giving you real‑time visibility, control, and reassurance in the palm of your hand.
Together, Verisure’s human expertise and smart technology deliver a balance of professional protection and personal control.
What Is a Monitored Alarm System?
Unlike a standard alarm system, which simply alerts you and the provider when it is triggered, a monitored alarm system connects you to an Alarm Receiving Centre (ARC), where trained operators are on duty day and night to assess the situation and respond accordingly.
With a Verisure monitored alarm, when your system detects activity (movement, a door opening, or a smoke alarm sounding), operators receive a secure signal within seconds. They review what’s happening using verified data and, when available, images or audio. If it’s a genuine event, they coordinate the appropriate response.
This professional, human‑led monitoring ensures your home is protected even if you miss a notification. Meanwhile, the My Verisure app keeps you informed every step of the way.
Stay Connected with the My Verisure App
The My Verisure app connects you to your alarm system, letting you see and manage your security from anywhere. It complements professional monitoring by giving you personal visibility and control.
- Check your system status at a glance.
- Arm or disarm remotely for instant protection.
- Monitor your property in real time from your smartphone or tablet.
- Receive motion alerts and notifications.
- View live footage from security cameras and the 180° Video Doorbell.
- Customise settings to fit your daily routine.
Available on iOS and Android, it combines convenience with peace of mind.
Remote Camera Monitoring Made Simple
Modern home security isn’t just about alerts — it’s about awareness. With remote camera monitoring, you can view what’s happening in and around your property at any moment.
Through the My Verisure app, you can access live video feeds from your security cameras and doorbells, even when abroad. With compatible devices, two‑way audio lets you communicate with family members or visitors.
All data is transmitted securely to maintain your privacy and protection.
How Verisure’s Monitoring Team Works
While you view activity through the app, Verisure’s monitoring specialists work in the background, ready to act when an alert is triggered.
When a signal reaches the ARC, operators immediately verify the cause using data, images, or audio. If you’re unavailable, they manage the situation until it’s resolved — including dispatching support if necessary.
This blend of professional intervention and personal visibility means your home is never unattended.
Smart Features for Everyday Protection
Life gets busy — remembering to set your alarm isn’t always easy. That’s why the My Verisure app includes smart features like Connect Me and Routines.
Connect Me uses geofencing to remind you if you’ve left home without setting the alarm.
Routines let you schedule automatic arming/disarming — up to five timed routines to fit your lifestyle.
Confidence and Control with Verisure
Verisure’s monitored alarm systems combine professional vigilance with personal control. The 24/7 Alarm Receiving Centre ensures trained specialists oversee your home, while the My Verisure app keeps you connected.
Whether you’re away on holiday or settling in for the evening, you can feel confident that your home is protected.
Feel safer at home. Contact our team to start a quote with Verisure today.