How long does the Verisure contract last and how can I cancel it?

Dependent on which option you have selected at the time you enter into the contract, the contract may:

• Be a rolling contract where, following your 14-day cooling-off period, either party may terminate the contract with sixty (60) days’ notice; or
• Have an initial fixed term of 12 months from the date of your contract, and thereafter it remains valid until it is terminated by either party.

After the initial fixed term, either party can terminate the contract with a sixty (60) days’ notice period.

To terminate, refer to the contact details provided elsewhere in these FAQs.

We will then contact you to arrange the necessary details. Due to the nature of our services, we may need to verify your identity to ensure that the right was exercised by the real customer.

We will notify you via telephone or email if we terminate the contract.