Frequently Asked Questions

Read answers to our most frequently asked customer questions.

Learn more about the Verisure Smart Alarm System, our cutting-edge cameras and sensors, and everything else you need to know about maintenance, installation and what to do when you have a problem.

Pick a category from below to show all relevant questions, then click a question to read answers to any questions you might have.

If you still have questions that need answered, contact us and talk to our expert customer support and sales specialists.

When your alarm goes off, the monitoring center will call you to verify if everything is okay. If you don’t answer, they will call your emergency contacts. If they can’t reach anyone, they will dispatch the police to your home.

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