Verisure

Privacy Policy

We collect your personal information through this website. Here we explain why, and what we do with it.

What information do we collect through our website, and what do we do with it?

From you

If you use our online quote questionnaire, then we will use this information to assess your needs and to contact you. If you sign up for the Customer Area, then we will use this information to administer your account with us. If you buy products or services in the Customer Area, then we will collect your address and credit card details. We will use this information to complete your purchases, and we will retain a record of your purchasing history.

From your use of our website

Your internet service provider gives your device a number (called an IP address) to enable your device to connect to the internet. We use this number to collect information about visitor traffic to our web pages. We do not use your IP address to identify you personally. We also track your use of our website by putting cookies (which are small text files) on your device. There is more information on our use of cookies {here}.

Our marketing

We may use your information in order to personalise and improve your experience of our website.Where we have your contact details, we may be in touch with details of our products or services (including special offers, discounts and competitions). At any time, you can send us an email asking us to stop sending you our marketing material. The email address for this is contactcenter@verisure.co.uk.

Who do we share your information with?

We don’t sell your information to third parties. As some of our activities require the skills and resources of other companies, we may need to share your information in order to perform these activities (things like credit checks, delivery of your purchases, and recovery of money owed to us). These companies will have similar legal obligations to us with regards to safeguarding your information. Alternatively, we will remain responsible to you for what they do with your information. If we sell our business, then your information may be transferred to the new owner. But the new owner will be subject to the same laws concerning your information as we are.

Where is your information held?

We store your information within the European Economic Area. Countries in the EEA have equivalent laws to those of the UK when it comes to your information.

Where we share your information with companies based outside the European Economic Area, we require those companies to handle your information on a similar basis to us. But these companies are subject to local laws which may not be as protective of your information as the laws within the European Economic Area.

Who are we?

Your information is held by Verisure Services (UK) Limited. Verisure is a UK company, and you will find us registered as a data controller with the Information Commissioner’s Office  (www.ico.org.uk).

What choices do you have?

If you don’t want us to contact you for marketing purposes, you can send us an email asking us to stop sending you our marketing material. The email address for this is contactcenter@verisure.co.uk.

If you don’t want cookies to track you, then the Information Commissioner’s website has various suggestions (https://ico.org.uk/for-the-public/online/cookies/).

If you want to see what information we hold about you or you want to correct any inaccuracies in that information, please contact us using the details below. Note that we reserve the right to charge a small administration fee for providing a copy of your information.

How to contact us if you have any queries?

If you have any questions or comments about how your information is used, please email us at:

                  customersupport@verisure.co.uk.

You can also write to our Data Compliance Manager at Verisure Services (UK) Limited, Unit 1 Ground Floor, Brentside Executive Park, Great West Road, Brentford, London, TW8 9HE, UK.